Incident Library?

Incident Library?

Component ?

Configuration templating 설정 템플릿 · `config-templating`

2 cases · 2019 to 2021

Root cause ?Configuration change 1 Software defect 1

Contributing factor ?Unverified assumption 1 Untested backup 1 Ignored early signal 1 No configuration tests 1 No runbook 1 No staged rollout 1 Missed in review 1 Unrepresentative staging 1

Symptom ?High error rate 1 High latency 1 Intermittent connection failures 1 OOMKilled 1 Resources deleted 1 Service outage 1 Load imbalance 1

Cases, by severity

IL-0010 A dropped template delimiter made Argo CD delete every service worldwide — Skyscanner, 2021, sev1
Root cause Configuration change
IL-0011 Sorted HAProxy backends sent every request to the same first pod — Skyscanner, 2019, sev2
Root cause Software defect

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