Root causes

• Configuration change — 8 cases, 2019 to 2025 · config-change
• Capacity exhaustion — 7 cases, 2019 to 2025 · capacity
• Software defect — 4 cases, 2017 to 2024 · software-bug
• Dependency failure — 3 cases, 2024 to 2026 · dependency-failure
• Cloud provider outage — 1 case, 2019 · cloud-provider
• Faulty deployment — 1 case, 2025 · deploy-rollout
• Operator error — 1 case, 2023 · human-operation